+500 000 OEM parts managed by our customers
Built by the team behind 150+ manufacturing transformation projects.
§ 01
The problem
Your engineering team already knows the answer. Your customers just can’t access it.
Every machine you ship is modelled in 3D, down to the last fastener, the clearest possible answer to “which part do I need?” And the people asking can never see it.
The path a request travels today
01
3D model is built
Your engineering team creates 3D models, 2D drawings and all the information needed to manufacture your machines. All the data is there, accurate and complete.
02
It never leaves engineering
Your team spends time creating maintenance manuals and part lists. Customers spend time trying to understand it. A lot get lost in the middle and everybody struggles to find the right parts.
03
The request arrives blind
A grainy photo. “The angled bracket.” A scan of your maintenance manual. Everybody does their best, but it’s long and costly.
04
The wrong part ships
90–95% of part orders are good, but the wrong ones really hurt. Return, restock, remake, reship, re-install. Customer equipment is down. Reputation is lost.
MEET ORIGEQ
One platform for your entire aftermarket operation. Based on your engineering data.
01/ Upload
Upload or connect
Upload a STEP file without any access right, or integrate with your CAD / PDM / ERP systems. Origeq dynamically manages all your information and provides your customer with a simple platform where they can order parts from 3D models and see all the maintenance and support information they need.
02/ Share
Share & manage access
Email a link, embed it on your website, print QR codes or create a customer portal. Easy and secure. Only the right people have access and your 3D models are encrypted end to end.
03/ Receive
Receive orders
Sit down and do something else. You receive your orders by email, online or directly in your ERP. No more time on the phone, no more part mistakes. It adapts to your RFQ, Sales and purchase orders, or online order processes.
§ 02
Business benefits
The impact of Origeq.
Same team, same products, same customers, but a very different outcome. Save time and money, increase your sales and your reputation.
01
Your sales team
Turn your aftermarket into a competitive advantage
Origeq is a game changer for your customers, so it is a competitive advantage for you. It becomes an important part of your sales pitch and increases your reputation.
The after-sales platform has become a clear competitive advantage for us. It’s a game changer for our customers, and they know it.
02
Your aftermarket team
Focus on the real problems.
Most requests arrive precise, without any intervention from your team, so you can focus only on the real problems of your customers.
10–30%time saved on the aftermarket team
90%less time finding parts with customers
03
Your customers
From breakdown to order in minutes, on their own.
They point to the failed part in 3D and send a clean, structured request in one go. All the information they need is there. It lowers their maintenance cost and downtime, and they become more competitive.
80–90%faster, from equipment breakdown to part order
90%fewer wrong part orders
04
Your documentation team
Simplify your documentation and manuals.
Origeq makes the latest version of your documentation and manuals available to your customers. Since it also manages all the part numbers and “finding the right part” for your customers, you can simplify and standardise your manuals, removing exploded views and part lists.
10–30%time saved on the documentation team
Why we built Origeq
Talk to the team →
Aftermarket is where customer loyalty is earned or quietly lost. Despite having amazing aftermarket teams, most OEMs are losing loyalty and reputation because of the outdated tools they use. Origeq is our answer to that.
The Origeq team
§ 05
Key features
Organised around the job, not the module.
Every capability maps to something an after-sales team actually has to do, from identifying a part to running a full dealer portal.
Available From Origeq
01 / 04
Find the part
Customers point to the failed part in 3D, no photos, no phone calls, no guesswork.
- ✓Interactive 3D viewer with part selection
- ✓Explode & isolate to reach hidden parts
- ✓Auto-generated, always-current parts list
- ✓Search by assembly or part number
Available From Origeq
02 / 04
Order without friction
A clean, structured request lands in your inbox, RFQ tool or ERP, quote-ready on arrival.
- ✓Exact, structured request, ready to process
- ✓Manage orders through RFQ, PO or online sales channels
- ✓Receive by email, on the platform or directly in your ERP
- ✓Orders, shipments and payment status & history
Available From Catalog
03 / 04
Customers and resellers networks
One place to manage all the details needed to run a complex after sales networks
- ✓Manage your customers and resellers
- ✓A portal so that users can see all their equipment, documentation & orders.
- ✓Access per equipment, customer and reseller
- ✓White labeled with your domain and branding
Available Portal
04 / 04
Manage documentation
Integrated documentation management. Easy to manage for you. Easy to access for your customers.
- ✓Specifications, maintenance and warranty documentation
- ✓General documentation & equipment specific
- ✓Integrate to your documentation management system
- ✓Customers access only their documents
§ 09
Plans
Begin with a single assembly. Scale on your own terms.
From a simple solution you can roll out without any IT support to an integrated platform that seamlessly manages hundreds of thousands of custom-made parts and assemblies through a reseller network.
BASIC
A shareable 3D link for every assembly. Customers open it, click the part they need, and send a request, you get a clean, structured email.
- ✓ Full 3D viewer with part selection
- ✓ Auto-generated parts list
- ✓ Order requests by email
- ✓ Shareable URL per assembly
For smaller OEMs managing relatively standard products, who want to get started fast without the need for any integration.
MOST POPULAR
PROFESSIONAL
As you grow, a pile of links stops scaling. Give customers something they can actually browse, and your team one place to run it.
- ✓ Everything in Basic
- ✓ Your domain and branding
- ✓ Search by assembly or part number
- ✓ Browsable client-facing catalog
- ✓ Optional client login
- ✓ Integrated with your 3D CAD software
For OEMs with a growing product range and a busy after-sales team.
ENTERPRISE
A platform integrated with your IT stack, shaped around how your business actually works, built on the data you already have.
- ✓ Everything in Professional
- ✓ ERP integration
- ✓ Client & dealer accounts + order history
- ✓ Order, payment and shipment status & history
- ✓ ERP integration
- ✓ Payment system
- ✓ Dedicated support & onboarding
For established OEMs running a full customer and dealer network, with a high volume of complex, highly customized equipment.
↗
Every assembly you upload to Basic carries straight through to Professional and Enterprise, no re-importing, no rework.
§ 06
Integrations
It fits the stack you already run.
Origeq starts from data you already have and hands orders back to the systems you already use. No new silo, no rip-and-replace.
In
Bring your data in
Start from the files your engineers already export, nothing new to author.
STEP / native CADSolidWorks · InventorPDM / PLMBatch upload & API
Out
Send orders where they belong
Requests leave Origeq in the shape your team already works in.
Email & RFQERP integrationPayment gateways
Around
Fit your existing stack
Sit alongside the tools your business and IT already trust.
SharepointAnalyticsREST APIWebhooks
↗
Don’t see your system? The REST API and webhooks let you wire Origeq into anything, talk to us about your setup.
All integrations →
§ 07
Security & enterprise readiness
Ready for your IT team’s questions.
Start self-serve on a single assembly; scale into a portal your security and procurement teams can sign off on.
Access control
Role-based permissions so customers see only their own equipment, and dealers only the equipment they sold and maintain.
Crazy fast
View huge 3D models (that take 30–60 mins to open in your CAD solution) in seconds.
Data ownership
Your models and parts data stay yours. We never resell or train on it.
White labeled
You use your domain, branding and colors. As simple as that.
3D models encryption
Your 3D models are encrypted end to end. Users can only see them how and when you allow it. No workaround.
§ 08
FAQ
Still weighing it up?
The questions after-sales managers ask us most, before they upload their first file.
Talk to us →Minutes. Upload a STEP file, get a shareable 3D link back, no rollout project, no IT tickets.
Yes. On the Enterprise plan, order requests can flow straight into your ERP. On the lower plans they arrive as clean, structured email or online requests you can drop into any workflow. A REST API and webhooks cover anything that is not a standard connector.
Yes. Role-based permissions and optional client logins mean each customer or dealer sees only the equipment and documents you grant them.
Yes. Attach manuals, service guides and technical documents to any assembly, so everything a customer needs lives beside the 3D model. Because Origeq already resolves the right part number, you can also simplify your manuals by dropping the exploded views and parts lists.
Yes, on the Enterprise plan. Dealers and distributors get dedicated accounts with their own permissions, territory support and order history, so they can serve their customers without seeing anybody else’s install base.
Yes, run it on your own domain with your branding and colours. The lower plans use shareable links hosted under the Origeq platform.
READY WHEN YOU ARE
Still chasing parts requests through endless email threads?
Upload a single assembly and feel the difference for yourself.